get up customers for tomorrow . That is what Adfocom has been doing as a software supplier for 35 years . For 20 old age now , they have been serving several large exporter in the floriculture industriousness . We spill the beans to Consultant Tim Rengers and Sales Manager Jeroen Kersten about their company , Floriday ’s API link , and API version management . Tim : " exploit with version direction is an out-and-out must for a properly functioning API . "
Adfocom first come into link with Floriday when they sit around the mesa with a customer . Now , a twelvemonth afterward , they have launched the second rendering of the API link with five buyer who expend Adfocom ’s ERP software system .
Relieving the burden from A to ZAdfocom has used Dynamics Business Central ( formerly Navision ) , Microsoft ’s political program , for the Floriday API data link . Jeroen : " We ’ve evolve a resolution on this weapons platform for the floriculture industry that can support the client virtually from A to Z , " From impinging with the customer , creating purchase and sales price inclination to fiscal method of accounting . This mean lead province for all the client ’s needs . And the nice thing about working with a major instrumentalist like Microsoft is that they always work with the latest technologies . That make unnecessary us a mountain of study ; we need to programme few basic social function and can train something new on top of the late applied science and standards more rapidly . This allow us to focalise purely on sector - specific programming . "
Putting the client first"The client and their needs are truly our main focus , " says Tim . " When we ran the first interlingual rendition of the API , we were still not satisfied . So , we marked meter and started a number of things again . This took us a prospicient time . It was only with the 2d version that we actively encourage customers to use it . The 2.0 variant is now completely ready for use and the round is unadulterated . We can get all the supplier , the trade item and the supply through this tie-in . This enables us to write an compartmentalization for the client . The entire purchase and processing can take blank space from the ERP package . It ends up as a purchase batch that goes to Floriday through the API . All we have to do is make a few extra adjustments when the client wants them . "
Extensive testing is of paramount grandness to Adfocom . Tim : " I ’ve create a trial account on both the buyer ’s and the agriculturalist ’s side to check whether the nexus is working properly . Using these test accounts , I can see in exercise whether functions are exercise decently , and this also enable me to explain it well . We like to make it easy for the client . We want to come up with working method acting that are interchangeable to their own . For example , stickering : we keep two methods up and run so that customers can take for themselves . This gives the client more freedom to switch . "
Adfocom ’s roleJeroen : “ As a software provider , we have an advisory , and sometimes steer role . However , it ’s the customer who finally determines how our software system interfaces with the process . We do think that links like the API are a must for them because it has more opening . Our client were willing to connect to the platform . It is up to us to look at their process and to prepare and involve the vendee . This is also how we address the implementation ; we literally sit around the table with the customer . We show them the environment and immediately hear about how the customer works in practice , the client ’s concerns , and which treatment are take place there . "
From VMP to APITim : “ Now you could make for via both VMP and API through our ERP package . If customers continue to ask for it , we ’ll keep to indorse it . However , as mentioned before , we do realize that the API has more theory . It ’s a smarter and more innovative organisation that can provide more relevant data . It will also be able to supply more sale opportunity online . standardisation is an crucial factor in this . Then we can at least read each other . "
" It was also good that you inaugurate the purchasing splasher . This introduces flexibility to the unconscious process . That ’s essential to making the passage to the API link .
At the moment , the customer mainly want to get a good traveling bag on the Floriday supply , so that the potpourri is also up to date . That ’s their focus now . Once they have familiarize themselves with that , we ’re pass to look at how regularize from the grower via the API can be done in a constructive path . That will hopefully be potential this summer . "
Together you are fasterHowever , more is needed than standardisation . Jeroen : “ Clear and seasonable notice , clear rule , and documentation from Floriday is a precondition in these case of change procedure . Make it predictable . The fact that we now work with version management of the API is truly an improvement . However , you have to roll in the hay in time what you have to take into account of , what the rules are for agriculturist and buyers , and how incisively it works . That will help the appendage . "
Tim : “ Guidance is essential with these types of implementation processes . I notice that Floriday is willing to do that , and that the care pay to buyers is grow . But to really succeed , you take to clothe even more . Sit around the table more often and watch the buyer , how they work and what they encounter , as antecedently devised workings method acting are not always ideal for working online . And you only receive that out in practice session . For example , start a work radical with buyers / agriculturalist , software system suppliers and Floriday experts . Get together around the table and look at the operation on a regular basis , make mutual understanding and telephone exchange cognition . Buyers , growers and software program suppliers can also tell Floriday something . Together , you may get off to a flying start . "
For more selective information : Floridaywww.floriday.io
